Last week, I went to speak with our travel agent about our experiences. She took down the information and photocopied all of the papers that I had. She is going to be filing a report with Celebrity Cruises on our behalf and requested that I write a letter to her that she will forward along with it. This way, all of the pertinent information is sure to be included, and it will get sent to the appropriate people since AAA works with Celebrity Cruises often and has their own contacts. Even though you already know the situation, I’m including the letter that Darren and I worked on together after the break. Hopefully something will come out of all of this. Read the rest of this entry »